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Management
Advertising Express

October '08
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India, a Great Tourism Brand : Are We Doing Justice in Marketing It?
Brand Motorola in India : Analyzing Its Growth Strategies
Corporate Rebranding : Old Wine in a New Bottle!
Marketing Social Change and Community Development
Overcoming Online Prospect's Skepticism
Indian Advertisements : A Developmental History
Pester Power : Emerging New Dimensions
Likeability Matters in Commercials
Patriotic Appeal in Advertising
Public Relations for Better Company Profiles
Expanding into Rural Markets : Hype or Fact?
Rural Marketing : A Perspective
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India, a Great Tourism Brand : Are We Doing Justice in Marketing It?

-- V Ganapathy

India is a fantastic country with plenty of great tourist spots which attract tourists from all over the world. Countries with even less attractive tourist destinations are marketing themselves well and are enticing visitors to their country. It is high time we move to the fast gear and exploit our vast tourist destinations and promote them abroad as one brand under the `Incredible India' banner. Tourism is a great foreign exchange earner for the country and we, with the help of all state tourism boards, must plan out a winning strategy to garner a larger pie in the world tourism market.

Article Price : Rs.50

Brand Motorola in India : Analyzing Its Growth Strategies

-- Kisholoy Roy

Since 2006, Motorola in India held the No. 2 position in the mobile handset industry. This was the year that witnessed a turnaround in the fortunes of the brand. From being a laggard in the industry, it rose to become a serious threat to Nokia, the leader in the mobile handset industry in India. This article discusses several factors that contributed to the meteoric rise of the brand in India.

Article Price : Rs.50

Corporate Rebranding : Old Wine in a New Bottle!

-- Kunal Gaurav

Markets have become more competitive than ever before and companies are finding it very difficult to retain their existing customers and attract new ones. Against this backdrop, corporate rebranding has emerged as one of the most powerful tools for helping companies operate in the desired market with new brand image and identity. This article aims to explicate various reasons for rebranding and offers a conceptual model for effective rebranding.

Article Price : Rs.50

Marketing Social Change and Community Development

-- Pradip Kumar Deb

Introduced nearly four decades ago, Social Marketing intends to influence changes in human behavior. Its offerings include physical products, services and intangible ideas. Social marketers rely primarily on voluntary exchange with focus on social uplift rather than pursuit of profit. Social marketing mix elements have four additional Ps-Public, Partnership, Policy and Purse Strings-for effective implementation.

Article Price : Rs.50

Overcoming Online Prospect's Skepticism

-- Bhishma Kukreti

One of the hurdles in online sales is prospect's skepticism. Overcoming online prospect's skepticism requires correct communication in creating desire and building trust and confidence in the mind of a prospect. This article throws light on the customer's skepticism and describes the reasons for doubts in the mind of an online prospect. It also deals with various types of testimonials available for lessening or checking the paths of prospect's skepticism.

Article Price : Rs.50

Indian Advertisements : A Developmental History

-- Uma Krishna

This article traces the evolution of Indian advertising and highlights the changes in the strategies and the time-honored struggle to ascertain the relationship between the advertisers and consumers over the last few decades. Marketing through advertising helps native businesses to meet the challenges and competition from global marketing trends.

Article Price : Rs.50

Pester Power : Emerging New Dimensions

-- Sam Ninan

Parents these days are more than willing to buy more for their children. Marketing to these children is about creating a phenomenon called Pester Power. The use of kids in commercials and advertising campaigns has been increasing each day. The corporates are realizing that the school environment is a great place to enhance the brand awareness about their quality products and services.

Article Price : Rs.50

Likeability Matters in Commercials

-- S Saiganesh, N Rajendhiran and P Asha

Advertisements are the most powerful means for communicating the marketing message to the target audience. The presence of likeable attributes in ads has profound effect on the mindset of the audience and results in creating a positive image about the ads and consequently, the brands. This article focuses on understanding and using likeability in television commercials.

Article Price : Rs.50

Patriotic Appeal in Advertising

-- Varsha Jain

Patriotic appeal is the love feeling towards the country which is used in the advertising to make it more effective. It is used by different companies in their advertising campaigns to break the clutter and to position their brands in the mind of customer. This article takes a holistic look at the use of patriotic appeal in advertising.

Article Price : Rs.50

Public Relations for Better Company Profiles

-- Manu Sharma

Public relations is a new concept, when compared to its counterparts like advertising, marketing, publicity, and promotion, but in recent years, it has gained ground and has a long way to go. Public relations as a profession, is no longer considered to be a press/video release vending machine; neither is a PRO considered as a technician any more. He will have to be a strategist, who will contribute in different phases of PR campaign planning process.

Article Price : Rs.50

Expanding into Rural Markets : Hype or Fact?

-- CSHN Murthy

Studies which appeared in the recent past suggesting that the FMCG products are successfully penetrating into the rural markets raise a number of questions about the living standards and the lifestyles of the people in rural India. They appeared to be either incomprehensive or lacked serious consideration about the nature, scope and extent of rural markets. This article calls for a holistic look at the income of rural India against the backdrop of FMCG products expanding into our hinterlands.

Article Price : Rs.50

Rural Marketing : A Perspective

-- Vikas Shrotriya

Indian rural market with its large population base and vast market potentials has caught the attention of marketers. Technological and infrastructural developments, increasing literacy and brand awareness, and ever-increasing competition among marketers are some of the factors responsible for the rapid growth of markets in the rural areas. This article discusses some important aspects of rural marketing and the challenges therein.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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