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Management

MBA Review


March' 07
Regular Features
  • Business Management
  • Human Resource Management
  • Marketing
  • Finance
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  • Personality Development
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Management Education : Issues and Challenges
Reality TV : Real Hot!
Business Intelligence : Alignment of IT and Business
Retailing Sector : HRD Challenges
Knowledge Management : A New Dawn in Management
Animation Industry : Opportunities Galore
Motivation : Ancient Indian Viewpoint
Paradigm Shifts in HR : A Point to Ponder
Significance of Understanding "Strategy"
Negative Talk : Implications on Performance and Workplace Management
Stress in Organizations : How to Overcome It?
On the Job Training : The Critical Requirements
Workforce Crisis : How to Beat the Coming Shortage of Skills and Talent
     
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Management Education : Issues and Challenges

- - Bholanath Dutta

Though many of the Indian Business Schools (B-Schools) have sought to replicate the US-based models, they are facing an uphill task to reach the levels of quality. It would be fruitful, if we investigated the challenges for enhancing the quality of management education in India. The article assesses the quality of management education by analyzing academic issues, intellectual issues, physical infrastructure, industry interface, output issues and stakeholder issues and the input-output process of the B-School education system.

Article Price : Rs.50

Reality TV : Real Hot!

- - Amita Singh

Reality-based TV shows, in India, have come of age with the themes transcending from music to adventure and, now, to even jobs! When Bollywood actress, Shilpa Shetty won the Celebrity Big Brother show on Channel 4, a new chapter was written in India's not-so-old reality TV show history. She became the first from India to take part in the British TV show and win it, too. More than the prize money of 100,000 pounds that the actress pocketed, it was the racist slurs that brought the reality show into the limelight, evoking strong public outrage in India and Britain.

Article Price : Rs.50

Business Intelligence : Alignment of IT and Business

- - V Venkateswara Rao

To make effective decisions in today's competitive world, it is imperative to have an in-depth knowledge of customers to competitors and economic environment to internal operations. Business Intelligence (BI) shows the way to make effective business decisions. Since early 1990s, the business world has been witnessing a paradigm shift in the areas of the utilization of Information Technology (IT) across industries, in order to realize greater yield, profitability and shareholder value. There has been an increasing demand for cutting edge IT. These technologies include state-of-the-art software applications, which augment the efficiency to provide appropriate mix of goods and services to the end consumers.

Article Price : Rs.50

Retailing Sector : HRD Challenges

- - Anita Singh

Amidst the ongoing organized retailing boom, it is important to understand issues that will successfully have a far-reaching impact on effective handling of Human Resource Development (HRD). In the current scenario, organized retailing has finally emerged from the shadows of unorganized retailing and is contributing significantly to the growth of the Indian retail sector. India's organized retail market is likely to grow from the current $4 bn (2.1% of total relevant consumer spending) to $64 bn (10.8%) by financial year 2015. In such a situation, organized retailing in India poses a challenge to HRD.

Article Price : Rs.50

Knowledge Management : A New Dawn in Management

- - Kunal Gaurav and Neha Amar

Although individual knowledge and organizational knowledge are different, they are interdependent and go hand-in-hand. The future of business success heavily depends on the retention and creative use of knowledge, ideas and experiences of an organization and its employees. The business world is entering into an era, where the future will essentially be determined by people's ability to use knowledge wisely, a precious global resource that is the embodiment of human intellectual capital and technology. Therefore, Knowledge Management (KM) has become the buzzword in the management environment today because of its advantages in shaping the organizational strategy and gaining competitive advantage.

Article Price : Rs.50

Animation Industry : Opportunities Galore

- - Anand Annam

The Indian animation industry has come a long way from being a medium of entertainment for children to a wholesome family entertainer and is in the process of emerging as a global animation hub. The Indian animation industry is witnessing boom time going by the global entertainment giants Disney, Sony, Imax and others who are increasingly outsourcing cartoons and special effects from India. Even other companies are targeting India for their commercial and computer games animation. India possesses the necessary skill-sets including low-cost, English-speaking workforce, talented technicians and the expertise to provide quality animation content, which can compete with international studios and digital animation production houses.

Article Price : Rs.50

Motivation : Ancient Indian Viewpoint

- - ER Gopalakrishnan

The term `Motivation' as it referred in relation to Western construct has a connotation differing in perspective with that of ancient Indian viewpoint. The term is widely used by behavioral scientists, and has assumed significant stature in management science too. The ancient Indian viewpoint is much larger in its perspective and application. The article is an attempt in this direction and limits its scope in simply presenting the facts.

Article Price : Rs.50

Paradigm Shifts in HR : A Point to Ponder

- - Nikhil K Mehta

Human Resource (HR) is a resource with a difference. With the changing world, there has been a gradual change in the way human resource practices are carried out in Indian organizations. Due to changed business scenario, people are insecure and the changes brought are incapable of dealing with human requirements. There exists an imbalance in dealing with people, i.e., the treatment given by organization to external customer is better than internal customer. We should be ready to accept change, provided change is worth it. The article discusses the kind of changes we are designing and the results we are getting.

Article Price : Rs.50

Significance of Understanding "Strategy"

- - Pooja Chaudhary

The article provides an insight into "strategy" and its constitutes, and also the measures to be taken to achieve the corporate goals. The corporate world has for a long time pondered about the concept of understanding strategy and provided an abundance of frameworks for analyzing strategic situations. However, what seems to be missing is the guidance regarding the end product of this analysis or simply speaking, what should exactly be the strategy to really achieve the corporate goals.

Article Price : Rs.50

Negative Talk : Implications on Performance and Workplace Management

- - Rita Rangnekar

There could be various reasons for negative talk in interpersonal conversations in an organization. While a large part of it is attributed to grievance behavior and grievance expressions, it cannot always be categorized as a grievance as such. There are different categories in negative talk. For example, there is loose talk in which people generally indulge just to kill time. As a matter of fact, it is observed that in most cases the employees who indulge in loose talk and speak ill of the organization to others may not be the ones who are really aggrieved or demoralized.

Article Price : Rs.50

Stress in Organizations : How to Overcome It?

- - Sabera Begum

Stress not only has its adverse effects on employees, but also creates a strong impact on organization as well. The article focuses on the effects of stress, and tries to explain the measures to overcome that, which result in facilitating a stress-free environment. Stress is one of the major problems faced by the organizations in present day's scenario. The dictionary meaning of word "stress" is a state of affairs involving demand on physical or mental energy. According to the Stress Management Experts, Stress is a physiological response of an individual to an external condition. At one or the other point everybody has to suffer from stress.

Article Price : Rs.50

On the Job Training : The Critical Requirements

- - A Mohan

On the Job Training (OJT) is the source of practical experience and complements the skills required to be developed during management education. It is enabled through providing an industrial exposure that matches with the specialization in terms of type of industries. OJT is an important part of the Summer Internship Program (SIP) in the post graduate curriculum at INC (INC). It is of four months duration and can be termed as the USP of the INC. The OJT is the most powerful ingredient of the INC curriculum. It is rigorous in process, demanding the results and most rewarding in terms of career prospects.

Article Price : Rs.50

Workforce Crisis : How to Beat the Coming Shortage of Skills and Talent

- - Authors : Ken Dychtwald, Tamara J Erickson, Robert Morison Reviewed by Madhuri Modekurti

Most of the companies the world over are heading towards a major disaster in terms of workforce. This disaster spreads rapidly resulting in the form of a labor crunch, which seems to be the most formidable challenge in the near future. The companies can set right this problem by modifying their employment deals with an underlying concept of treating their employees as their consumers.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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