May'19
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The IUP Journal of Operations Management
ISSN: 0972-6888
A 'peer reviewed' journal indexed on Cabell's Directory, and also distributed by EBSCO and Proquest Database
It is a quarterly journal focusing on Inventory control, Supply Chain Management, Enterprise Resource Planning (ERP), Just-In-Time (JIT), Total Quality Management (TQM), Business Process Re-engineering, Logistics management, Six Sigma, Benchmarking and flexible manufacturing systems.
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A Framework for Measuring On-Time Delivery Performance in Processing Organization: A Case Study
On-time delivery of product to the customer is a major factor in increasing customer satisfaction and creating goodwill for the company. This study helps to develop a logical framework that provides the measurement of delivery performance to meet the objective of study with the help of Analytic Hierarchy Process (AHP) and Ishikawa diagram. This framework deals with the delivery error factors like delivery correctness, delivery precision and delivery completeness for measuring the on-time delivery performance of finished products. The results indicate that the product paneer 5 kg packet has the highest delivery performance of 1, and the product curd 150 g packet and special lassi have the lowest delivery performance of 0.844.
Quality Management System for Managing Construction Projects: A Case Study in Engineers India Ltd.
Any construction project comprises a set of components, and the successful completion of a project depends on the quality of work done by each of these components. The quality of construction project mainly depends on the quality of materials and the quality of workmanship. Therefore, the selection of vendor and contractor plays an important role in the quality management system in constructing a project. Two research methodologies—the Analytic Hierarchy Process (AHP) and physical system theory—have been used. In this research work, a case has been demonstrated as to how AHP could be used for selection of quality vendor and quality contractor. The Physical System Theory (PST) has been used to develop an inspection system model for inspection of quality both at vendor’s end and at construction project site. In the light of Quality Management System (QMS), a case study was conducted in Engineers India Ltd. (EIL), who are one of the renowned project management consultants in the country, to find out how EIL takes care of the above-mentioned factors, along with others, to support their QMS in construction project management.
Linking EHR and ERP in Healthcare Operations: A Conceptual Note
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