Jan'24
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The IUP Journal of Knowledge Management
ISSN:2583-4592
A "peer-reviewed" journal included in EBSCO and ProQuest (Part of Clarivate) Database
It is a quarterly journal that focuses on Product knowledge, Services knowledge, Process knowledge, Customer knowledge and Knowledge assets; Developing appropriate culture for knowledge management; Integrating learning and knowledge infrastructure; Linking knowledge management to performance; IT tools for developing knowledge management; Policy initiatives and Strategy for better knowledge management.
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Designing an Evaluation Instrument to Assess the Relationship Between Organizational Climate and Knowledge Management
The paper assesses the relationship between organizational climate and knowledge management process using a newly designed evaluation instrument. It presents a description of the design process and the method of application of the evaluation instrument used. A theoretical comparative analysis was carried out based on Coda et al. (2015) regarding new studies. Based on this analysis, 14 study dimensions were selected. These dimensions included knowledge management processes based on the integrated cycle proposed by Dalkir (2023). The analysis shows that there is a relationship between organizational climate and processes of knowledge management, especially in the dimensions of innovation, cooperation, conflict management, entrepreneurial maturity/tradition and efficiency and effort. It is found that improving the application of knowledge management processes also improves the organizational climate, which can be a competitive advantage for companies, especially for those in the studied sector.
Generative Knowledge Management for Financial Inclusion Through Financial Literacy: A Systematic Review
In the dynamic landscape of the present digital era too, knowledge management (KM) continues to occupy the center stage and is pivotal to the common good of society at large. However, the paradigm of KM experienced a significant change with the arrival and meteoric rise of generative artificial intelligence (GenAI), leading to "generative AI knowledge management". The innovative approach of "generative AI knowledge management" (Generative KM, for short) harnesses the inherent ability of GenAI for creation, analysis, optimization, and diffusion of knowledge in ways never imagined before. GenAI can thus contribute immensely to augment KM systems. GenAI-supplemented KM systems in turn can be leveraged for financial inclusion through financial literacy. This paper explores how the pairing of GenAI with KM systems-Generative KM-can strengthen KM, its application in the context of financial literacy and financial inclusion, and the future of this disruptive technology. The key inference is that KM systems can be enriched significantly with GenAI; KM processes-for example, knowledge acquisition and knowledge creation-can leverage GenAI for its value-add of dynamic content updates. GenAI is well set to be the central piece of KM, as digital technology continues its rapid stride.
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