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The IUP Journal of Managerial Economics
November' 08
Focus

This issue features three research articles relevant to managerial decision making. These have been selected because interesting generalizations can be made with regard to managerial business environment, on the basis of these studies.

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How Does University Interaction Contribute to Successful R&D Management? An Examination of the Swedish Setting
Mncs, FDI and Host Country Productivity: A Theoretical and Empirical Appraisal
Ownership and Efficiency: A Non-Radial Bilateral Performance Comparison of Indian Commercial Banks
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How Does University Interaction Contribute to Successful R&D Management? An Examination of the Swedish Setting

--Anders Broström and Hans Lööf

The issue—how a firm's R&D (Research and Development) interaction with universities affects its innovation performance—remains under-researched. This study explores the relationship between firms' collaboration with universities and their capabilities for innovation, as perceived by R&D managers. Drawing on a series of interviews with R&D managers of 45 randomly selected firms collaborating with two research universities in Sweden, we explicitly recognize mechanisms through which university relationships contribute to successful R&D management.

Article Price : Rs.50

Mncs, FDI and Host Country Productivity: A Theoretical and Empirical Appraisal

--Argentino Pessoa

This paper reviews arguments and empirical findings on two related aspects of FDI (Foreign Direct Investment)—its positive effects on host country firms, and the correlation between FDI and economic growth. With the exception of the unambiguous result of microeconometric studies, which is the superior productivity of foreign firms, the main conclusion extracted from empirical studies is the diversity of results. This diversity suggests that FDI will have different effects, depending on the `technological congruence' and `social capability' of the host economy, as well as the familiarity of indigenous firms to the products and technology of a given Multinational Corporation (MNCs).

Article Price : Rs.50

Ownership and Efficiency: A Non-Radial Bilateral Performance Comparison of Indian Commercial Banks

--Ram Pratap Sinha

The study compares the performance of 28 public sector and 12 private sector banks for the period 2000-2001 to 2005-2006, using a non-radial bilateral comparison model. Further, the paper makes use of Rank Sum Statistic to draw inference about the distribution of efficiency scores of the in-sample public and the private sector banks. The results suggest a mixed evidence about the relative dominance of one group vis á vis another.

Article Price : Rs.50

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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Managerial Economics