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The IUP Journal of Entrepreneurship Development

Focus

Social upliftment of Indian women has always been the priority issue for both central and state governments since our independence. Traditionally, the emphasis has been more on the empowerment of women through education, and increased participation in political and other social activities. But in the last decade, our country has witnessed many successful initiatives in yet another potential area for the development of Indian women—women entrepreneurship.

The success story in `women entrepreneurship' is due to the efforts of only a small percentage of Indian women. A majority of the Indian women are not economically active. A recent study reports that 77% of urban and 60% of rural housewives do not work outside the home. However, going by the recent trend, we may expect that the number of entrepreneurial ventures by the Indian women is bound to go up in the coming years. So let us leave no stone unturned in encouraging `women entrepreneurship', so that our country's progress in the economic and societal domains could be expedited.

In this background, the first article, "Women Entrepreneurs: Challenges Faced", by Prema Basargekar, analyzes the present scenario of women entrepreneurship in India. The paper brings out various challenges faced by women entrepreneurs with a special focus on marketing issues. In the latter part of the paper, the author, with the help of appropriate case studies, suggests suitable ways to address the challenges identified earlier in the paper.

The second article, "Perspectives of Women Entrepreneurship", by B Sobha Rani and D Koteswara Rao, begins with a detailed review on the initiatives taken by the central and state governments and women entrepreneurship associations to encourage women entrepreneurship in India. This is followed by a literature review of the various research studies conducted on the issues related to women entrepreneurship in the states of Andhra Pradesh, Haryana, Maharashtra and Northwestern India.

The third article, "Marketing Management and Entrepreneurship Development in a Tribal Dominated Economy: A Case Study of Small Scale Industries in East Khasi Hills District of Meghalaya", by Nirankar Srivastav and Ricky A J Syngkon, provides an overview of the thriving entrepreneurial activities in the East Khasi Hills district of Meghalaya. Armed with the survey data, the authors analyze the characteristics and business challenges of small scale industries of East Khasi Hills district.

In line with the focus of the current issue, the case study, "Self Employed Women's Association (SEWA): Empowering Women in India", by Vidya Kamble and Sanjib Dutta, traces the evolution of SEWA, an organization committed to provide full employment to the women in the informal sector and make them self-dependent. This issue also includes a research summary.

- S Senthil Kumar
Consulting Editor

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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Entrepreneurship Development