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The IUP Journal of Supply Chain Management Journal


March 04

Focus Areas
  • Purchasing
  • Manufacturing
  • 3PL
  • E-procurement
  • E-manufacturing
  • Reverse supply chain Inventory
  • Warehousing
  • Planning & forecasting
  • Collaborative commerce
  • E-fulfillment.

     

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Electronic Supply Chain Management
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Building Bridges: Relationship Management is the

New Core Competency

-- Robert R Auray, Jr

The growth of logistics outsourcing continues, with some estimates putting the total outsourcing logistics market at 10% of the total $898 bn spent on logistics-related activities in the United States. The largest logistics service providers currently enjoy annual revenue growth rates of more than 20%, as shippers continue to focus on their core businesses while engaging outside experts to achieve competitive advantage via improved supply chain management.

The Digital Content Supply Chain

- Ashish Chawla

By 2005, mankind will play with more than 100 billion gigabytes of content in the form of images, text, audio, video, graphics or a combination of all these. The task of managing this content and making sure it reaches the right customers at the right time will be a great challenge. This paper looks at this issue of Digital Content Asset Management from a supply chain perspective. It tries to apply some of the commonly used supply chain practices like Inventory Management to the content assets created by Media and Entertainment companies. If content assets are treated as SKUs (Stock Keeping Units) in supply chain parlance, and technology applications like Digital Assets Management are applied from an Inventory Optimization perspective, Media content managers will be able to handle the digital onslaught better.

Electronic Supply Chain Management

- K Suryanarayana

The ability to respond quickly to customers' needs and reduce operating costs has become a necessity in today's increasingly competitive business environment. Companies need to work closer than ever with their business partners to help ensure timely delivery and optimal use of resources. Many companies are using electronic tools like E-Commerce and Information Systems to manage their supply chains efficiently. This article highlights several initiatives, principles, measurements and models that exist in the development of an efficient supply chain management strategy.

Article Price : Rs.50

The Human Risks in Managing Supply Chains

- Sangam VK

It is the people who drive supply chains. Without the right people at the right place, supply chains are bound to falter, despite the use of much advanced technology by them. This article focuses on the people issues of the supply chains.

Driving Value in the CPG/Retail Industry through Data Synchronization: The Basis for Trading Partner Collaboration

- Sean O'Neill and Scott Williams

Integrated, collaborative trading relationships are the key to success in global, hyper-competitive marketplace. Leading companies have recognized the importance of working more closely by sharing data with their partners for achieving greater efficiency through collaborative supply chain. In order to exploit the benefits of it, industry participants must have a common understanding on the data synchronization model to be chosen and they should follow the steps in implementing it. In the near future, data synchronization will become a widespread industry practice that requires all industry players to share clean, standards-based data electronically with their partners.

Strategic Supply Chain Planning: The Combined Value of Network Design and Inventory Optimization

- An Optiant and Insight White Paper

Flexible and efficient supply chains are required to meet the challenges of competitive and changing market place. It is wrong to assume that building flexible and efficient supply chain only means using advanced technology solutions. It also needs correct supply chain design and inventory optimization.

Case Study : Sears Logistics Management Practices

- Vivek Gupta and P Mohan Chandran

The increasing complexity of business has made companies to focus on what they do best and rely on partnerships for everything else to reduce time to market, implementation and scale. Partnering across the value chain enables a company to deliver collaborative customer solutions that substantially differentiate it from the competition, while providing result-oriented, cost-effective solutions to customers. This paper discusses the advantages that companies can have in leveraging Digital Loyalty Network and also provides certain insights for implementing it.

Global Executive Summaries

  • Best Practices in Procurement
  • Master in Supply Chain
  • RFID _ Supply Chain Revolution
  • Secure and Resilient Supply Network
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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Supply Chain Management