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The IUP Journal of Bank Management  

August' 04
Focus Areas
  • Risk Management
  • Forex Markets
  • Retail Banking
  • HRD & Leadership
  • Organization Behavior
  • Banking Supervision
  • Convergence of Financial Services
  • E-Banking
Articles
   
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Bond Yield and Inflation Expectations: A Study of Indian Bond Market
Determinants of NPAs in the Indian Public Sector Banks: A Critique of Policy Reforms
The Effect on Personal Finances Due to Irresponsible Use of Credit Cards and Compulsive Buying Behavior
Reporting on Internet by Indian Banks
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Bond Yield and Inflation Expectations: A Study of Indian Bond Market

-- Nikhil Rastogi

Bond yield is theoretically an aggregate of real rate of interest and expected inflation. This study verifies this relationship empirically for the bond markets of USA and India using bond yield data for long-term securities against the expected inflation for the period 1996-2002. A linear regression technique is used to determine the extent of relationship between the variables of bond yield and expected inflation. The results show that Indian markets have also started to reflect the expected inflation dependency which has been the hallmark of developed markets of USA, Canada, etc. Earlier period data (1991-96) for Indian bond market does not show any significant relationship between nominal yields and expected Inflation. The results could lend credence to the reforms initiated by RBI in that it has led to expanding the market thereby making it more independent in determination of yields as per expected economic realities.

Article Price : Rs.50

Determinants of NPAs in the Indian Public Sector Banks: A Critique of Policy Reforms

-- Dr. Pradip Kumar Biswas and Ashis Taru Deb

The paper analyzes the process leading to formation and perpetuation of high levels of NPAs in Indian Public Sector Banks (PSBs). It distinguishes between random and non-random reasons of NPA formation in PSBs. It points out that a high degree of arbitrariness is involved in defining NPAs as it fails to capture diversity in terms of the seasonal and cyclical nature of the economic activities in India. The study conceptualizes random reasons for default in a simplified framework of a Poisson process. It then argues that the non-random reasons go beyond the conventional paradigm of interim, ex-ante and ex-post information asymmetries and incomplete contracts. It points out that the financial notion of NPA as a mere risk phenomenon is inadequate, because a number of reasons leading to non-random generation of NPA are related to the dimension of uncertainty. It highlighted that the use of a secondary asset market may take care of NPA problem, but it requires a number of conditions for its use, which hardly exist in India. The study observes a number of reasons for generation of NPAs which are important and peculiar to India. This is followed by a critical evaluation of the series of policy measures that have been adopted to improve the NPA scenario since liberalization. While one set of policies granting greater autonomy to the PSBs are proved to be quite effective in restricting formation of fresh NPAs, the other set of policies designed to recover loans, after default, have failed to deliver the goods. Finally, it concludes by making an assessment of the existing institutions and highlights the fact that the incidence of NPA is as much due to the malfunctioning of the banking institutions as due to the external institutional environment.

Article Price : Rs.50

Marketing of Factoring Services with Special Reference to SBI Factors and Commercial Services Ltd. Mumbai, India

-- Dr. Teki Surayya

Extending credit elevates sales of business corporations. Factoring enables corporations to convert inactive assets into cash. SBI factors offer 70 to 80% cash on approved debt. It currently charges 18% and has 15.33% compound growth rate. Co-relation between turnover and number of SSI clients is + 0.72. Projected turnover for 2002-03 is around Rs. 700 crores. The product line is limited and should be extended fully. Company's major target market, SSI, which is falling, should be heeded. The percentage of awareness in the relevant market is only 24%.

The Effect on Personal Finances Due to Irresponsible Use of Credit Cards and Compulsive Buying Behavior

-- Anand Agrawal and Sanjay Fuloria

The consumer culture has been gripping India and easy access to credit facility is one of the causes of overspending. This overspending many a time is the reason for the mismanagement of the personal finances and thus creates pressure on investment management of individuals. The primary objective of this study is to investigate the effect of irresponsible use of credit card on compulsive buying among Indian consumers on their personal finances. A survey was conducted to collect the needed data in the cities of Delhi and Hyderabad. A Sample of 250 shoppers in the shopping malls like Shoppers' Stop, Lifestyle, Food World, Q-mart and other retail stores was selected for the study. After a detailed literature survey, the hypotheses were developed. Scientific scale to measure the compulsive buying behavior among Indian consumers was used. To measure the irresponsible use of credit card, another scale was used which was pre-tested using a pilot survey. The discriminant analysis using the primary data reveals that use of credit card is the significant variable that is associated most closely with compulsive buying behavior followed by anxiety attitude, income and power and prestige attitude in that order. The outcome suggests that irresponsible use of credit cards facilitates the compulsive buying behavior that ultimately is the cause for the mismanagement of personal finances.

Article Price : Rs.50

Reporting on Internet by Indian Banks

-- Balwinder Singh and Pooja Malhotra

Worldwide, corporations are using the Internet to reach customers instantaneously. Corporates in the western world are known to use internet services more extensively even for reporting their financial performance as it provides instant accessibility, besides being interactive. Thus, there is a shift in the recent past towards a timelier, readily accessible, interactive web based financial reporting. However, no such literature is available on Indian corporates making use of Internet to report their annual performance. The present paper is an attempt in that direction. The study revealed that Indian private banks are more advanced in using Internet for financial reporting than government-owned banks.

Article Price : Rs.50

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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