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The IUP Journal of Managerial Economics  

August' 04
Focus Areas
  • Industries & Markets
  • Demand Forecasting
  • Consumer Behavior
  • Organizational Behavior
  • Small Business Enterprise
  • Cost & Revenue Analysis
  • Global Economy
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The Role and Performance of Small-scale Industries in Indian Economy
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Urban Water: Rationale for Demand-side Management

--Maniklal Adhikary and Debasis Mallik

The focus of this paper is to concentrate on urban water issues and discuss the growing importance of demand-side management of water, though supply-side management has been the traditional tool. An attempt is made in this context to study the various methods adopted by various researchers to estimate residential demand for water and the pricing strategies adopted by various countries. The synthesis of this review of literature is that an efficient pricing strategy forms the heart of demand-side management. While pricing can be both average cost pricing as well as marginal cost pricing, it is the latter that can incorporate a scarcity value of water in the price. Again, marginal cost pricing can be either an increasing block rate or a decreasing block rate structure. Typically, an increasing block rate structure is used for goods which are scarce in supply, especially environmental or ecological goods. This not only enables the authorities to become self-sustaining in providing the service of the good, but also educates the user about the need of conservation.

The Role and Performance of Small-scale Industries in Indian Economy

--Dr. Srinivasulu Bayineni

The small scale industry which plays a key role in the Indian economy in terms of employment and growth has recorded a high rate of growth since independence. Till 1956, the number of small scale units was 6195. Today it stands at 35.72 lakhs. The inherent advantages of small-scale units are reduction of regional imbalances, low investment, greater operational flexibility, low costs of production, high capacity to innovate and export, greater geographical dispersal, utilization of local material and human resources. In terms of employment, it employs 199.65 lakh persons and is the second largest employer of India's workforce after agriculture. Today, there is a global recognition for the small enterprises as they could very well be or become the backbone of the economy. The central discussion of this paper highlights the role and performance of small-scale industries in the economy with the parameters of number of units, production, employment and exports.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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Managerial Economics