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The IUP Journal of Risk & Insurance

Jul-Oct '09
Focus

On global pandemic planning, the World Health Organization (WHO) has raised its pandemic flu alert to the top phase of its six-phase scale - indicating that the H1N1 virus has achieved sustained community transmission in a broad geography.

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Exploring Rural Markets for Private Life Insurance Players in India
An Economic Analysis of Failure Experience
Life Insurance Companies in India: Performance and Prospect
Growing Indian Economy: An Impressive Performance of Life Insurance Business
Emerging Trends in Indian Insurance Market
Distribution Channels for Incumbent Rural Insurance Industry
Social Insurance for Agricultural Laborers
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Exploring Rural Markets for Private Life Insurance Players in India

-- P K Gupta

In spite of urbanization in India, rural India still lacks in terms of availability of various financial products, especially the risk products like insurance. Insurance of rural India is still indicating low penetration levels and poor densities.The situation has not changed post privatization in 1999. The Insurance Regulatory and Development Authority (IRDA) has by guidelines, imposed rural insurance obligations on every insurance player. But, the imposition of these guidelines has not improved the rural penetration. The private players lack penetration levels in the rural market. The situation of Life Insurance Corporation of India (LIC) is better because it has been in existence for decades. The attempt in this paper is to examine the current status of rural insurance penetration and explore the reasons for poor performance of the private players in this segment. The results of the survey on rural customers indicating their perception and attitude towards buying life insurance products have been presented in the paper. The paper critically examines the marketing strategies of private life insurance players in the rural segment and offers suggestions for enhancing penetration and brand image.

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An Economic Analysis of Failure Experience

-- Mahito Okura

The purpose of this study is to investigate the effect of failure experience. This study builds the two-period model including the educational investment and failure experience by answering the following three questions. First, if the effect of failure experience exists, how does the investment change in comparison with the non-existing case? Second, what is the effect of the initial wealth in relation to the effect of failure experience? Third, what is the situation where the effect of failure experience is large? The results of the model are as follows: First, if the effect of failure experience exists, the possibility of the investment enlarges. Second, if the initial wealth is so small and the individual must borrow the money to invest in the second period, the possibility of the investment with the effect of failure experience becomes small. Third, the high profitability of the investment, small interest rate, and large initial wealth are the conditions to enlarge the possibility of investment with the effect of failure experience.

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Life Insurance Companies in India: Performance and Prospect

-- S Sankaramuthukumar and Saravanan Laxmanan

The insurance penetration and insurance density in India is growing at a slow pace. Most of the life insurers in India are yet to break even, though they are in operation for more than six years. In this context, the study on 16 life insurance companies shows that these insurance companies can perform better by going for strategic partnership with banks and post offices, wholesale inclusion of rural masses, developing underwriting skills, and tuning grievance redressal mechanism, hiking the Foreign Direct Investment (FDI) limit to help capital infusion and last but not the least encouraging academic institutions to go for insurance education in a big way.

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Growing Indian Economy: An Impressive Performance of Life Insurance Business

-- M V S Srinivasa Rao

India's insurance industry accounted for 12% of total Gross Domestic Product (GDP) in 200-01, the year in which this sector was liberalized, It increased to 20.1% in 2005-06. The total market for life insurance was worth about Rs. 35,000 cr in 2000-01, but estimated potential for this segment was Rs. 80,500 cr. If the average growth rates (20-25%) are sustained, the market would grow to Rs. 260,000 cr by 2010. Presently, 17 life insurers are operating with 1.2 million agents and 300 brokers in the market (including one public sector player, LIC). The market share of the private insurers and LIC, in terms of policies underwritten, was 10.92% and 89.08% in 2005-06 as against 8.52% and 91.48% respectively in 2004-05. The life insurance industry premium income was Rs. 105,875.76 cr during 2005-06 as against Rs. 82,854.80 cr in the previous financial year, recording a growth of 27.78%. New policies underwritten were worth Rs. 354.62 lakh in 2005-06 as against Rs. 262.11 lakh during 2004-05 showing an increase of 35.29% as against a decline of 8.44% in the year before, while the private insurers exhibited a growth of 73.37%. Total pay-out by the life insurance industry towards commissions in 2005-06 was Rs. 8,643.29 cr as against Rs. 7,104.46 cr in 2004-05. With a population of more than one billion, 16% of the rural population is insured, whereas, average population insured in India is 21%. Since, 72% of the Indian population lives in rural areas, the potential is very attractive. The purpose of this paper is to analyze the impact of the life insurance business in India.

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Emerging Trends in Indian Insurance Market

-- T N Murty, Riswana Ansari and P Raja Babu

Insurance business is one of the fast emerging financial services, predominantly in the developing countries like India, in terms of the population it serves. The insurance industry is going through radical changes in its products as well as in its competitive service strategies towards the customers. During the long monopoly regime, the public sector attempted many changes in the character and basic policies of the industry. The Indian insurance market has undergone significant changes during the recent years. The paper presents the emerging trends in the Indian insurance market.

Distribution Channels for Incumbent Rural Insurance Industry

-- Mrinalini Shah and Shweta Dixit

The Insurance industry is in its nascent stage as far as rural insurance is concerned. It is common perception and conviction among the insurance companies that it is expensive to do business in the rural areas despite the fact that 70% of the population resides in rural India. The penetration of rural insurance in India requires a fresh approach to sell rural insurance products because of the limitations in this business. Since the activity revolves around agriculture, products such as rain insurance, crop insurance, loss of yield, price fluctuations in the market and personal accident cover need to be designated for targeting the rural customers. This paper is conceptual in nature and focuses on different distribution channels which can effectively be captured in the rural areas.

Social Insurance for Agricultural Laborers

-- A Pouchepparadjou, N Swaminathan, M Kalamani and K S Kumaravel

The concept of social protection falls under the purview of Social Risk Management and it consists of several public measures like, reducing vulnerability, improving consumption and enhancing equity which contributes to the economic development in a participating manner. The Government of India operates the Jana Shree Bima Yojana scheme through the Life Insurance Corporation of India for the unorganized rural and urban sector for people below poverty line and marginally above poverty line. An evaluation study was conducted to evaluate the functioning of the Group Insurance Scheme for agricultural laborers in the Union Territory of Pondicherry. The scheme covered 69.35% of total (72,095) agricultural laborers living below poverty line in the age group of 18-60 years. The scheme is having Viable Business Proposition because it captures the four key aspects of affordability, insurability, marketability and profitability of Viable Business Proposition. The analysis of cost-benefit ratio for the insured person shows the welfare effect to the agricultural laborers in the Union Territory of Pondicherry through this scheme. The government must continue to subsidize the premium to make the scheme continue to be Viable Business Proposition by looking into the welfare effect that accrues to the society. Enough propaganda should be given to the present scheme to make the public aware about such social protection to the low-income population.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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