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The
Indian rural market with its vast size and demand base offers
a huge opportunity that marketers cannot afford to ignore.
With 128 million households, the rural population is nearly
three times that of the urban. This segment, commonly referred
to as the `bottom of pyramid', presents a huge opportunity
for companies. Over the years, marketers and researchers have
realized that urban markets in India are fast reaching saturation
levels and consequently rural markets in India have an immense
untapped potential. The more daring marketers are aiming for
availability, affordability, acceptability and awareness (the
so called 4As). The rural market accounts for half of the
total market for TV sets, fans, pressure cookers, bicycles,
washing soaps, blades, tea, salt and tooth powder.
The
insurance sector in India is one of the growing sectors of
the economy and it has come full circle, from being an open
competitive market to being nationalized and back to being
a liberalized market. Tracing the development in the Indian
insurance sector reveals a 360 degree turn, witnessed over
a period of almost two centuries. After the opening up of
the insurance sector, commercial banks have come to occupy
an important role in insurance distribution, particularly
for private life insurers.
The
first paper of this issue, "Walk Their Walk, and Talk
Their Talk: The Mantra of Success in the Hinterland",
talks about typical communication strategies that marketers
need to adopt to cut across the rural psyche. Rural marketers
have their own unique features and the traditional advertising
media generally proves to be unsuccessful in rural markets.
This article explores the need for a customized communication
strategy for different rural markets.
The
second paper of this issue, "Service Quality Perceptions
of Life Insurance Policyholders in Northern India: Pre-Privatization
vs. Post-Privatization", focuses on service quality factors
affecting the customer satisfaction levels of LIC policyholders
and the acceptability factor is compared to the reliability
and assurance factors. It shows that respondents who had purchased
insurance policies before privatization had higher satisfaction
levels compared to policy holders who have taken insurance
after privatization.
The
third paper of this issue, "A Conceptual Research on
the Association Between Celebrity Endorsement, Brand Image
and Brand Equity", shows celebrity product endorsement
framed in a co-brand context. The endorsing party is no longer
simply an agent receiving a financial reward for product support
or backing; but he/she contributes to build the brand equity
of a company. It also explores how company-based brand equity
is impacted through celebrity endorsements.
The
purpose of the Case Study, "Intel Enters Third World
Countries: Charity or Business?", is to investigate the
objectives behind Intel venturing into Third World Countries
that have unexplored latent markets. The case also aims at
studying the association and competition between One Laptop
Per Child (OLPC) and Intel.
Finally,
we have included a Book Review on Primetime Women: How
to Win the Hearts, Minds, and Business of Boomer Big Spenders.
This book focuses on primetime in the lives of women who are
in their 50s-70s. It gives informative insights and offers
marketers strategies to capture today's most powerful and
influential target, women. It also focuses on understanding
the hearts and minds of boomer women.
-- Maruthi
Suresh
Consulting
Editor
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