The IUP Journal of Operations Management
Linking EHR and ERP in Healthcare Operations: A Conceptual Note

Article Details
Pub. Date :May, 2019
Product Name : The IUP Journal of Operations Management
Product Type : Article
Product Code : IJIT31905
Author Name : Tulika Chakravorty, Karunakar Jha and Sunil Barthwal
Availability : YES
Subject/Domain : Management
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No. of Pages : 31

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Abstract

In this digital era, all sectors are transforming from a paper-based approach to electronic mode and healthcare sector is no exception.The Electronic Health/Medical Records (EHR/EMR) have been gaining prominence in the Indian healthcare sector due to changing policies and government norms towards Digital-India (Kim et al., 2017). EHR, also termed as electronic medical/patient records, is a digitized format of the medical data of the patients or medical history managed in the electronic format, which primarily includes patient health-related information like medical history, medical problems, laboratory or diagnostic reports, etc. (Dobrzykowski and Tarafdar, 2016; and Plantier et al., 2017). EHR adoption has changed the age-old paper-based manual records system to a completely digitalized approach and is bringing in various performance impacts in healthcare (Kim et al., 2017).


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The other digital technology Enterprise Resource Planning (ERP) systems are platforms for providing integrated software for multiple business-silos and various stakeholders of the systems (Mucheleka and Halonen, 2015; and Garefalakis et al., 2016).


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