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The IUP Journal of Knowledge Management

March' 08
Focus

In pursuing its economic development, China now has to deal with quite a new world, that of the emerging knowledge economy. This world is very different from that in which the West achieved advanced economy status, or even that in which the Asian Tigers shot to prominence.

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Hindrances, Benefits and Measurement of Knowledge Transfer in Universities: A German Perspective
International Firm Activities and Innovation: Evidence from Knowledge Production Functions for German Firms
A Scoreboard to Evaluate Cluster Competitiveness: Evidence from an Empirical Study on Emilia Romagna Region
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China and the Knowledge Economy: Challenges and Opportunities

-- Douglas Zhihua Zeng and Shuilin Wang

The rapid pace of economic growth in China has been unprecedented since the start of economic reforms in the late 1970s. It has delivered higher incomes and made the largest single contribution to global poverty reduction. Measured by the international poverty lines during 1978-2004, the absolute poor population in rural areas has dropped from 250 million to 26.1 million. Such gains are very impressive and have been driven largely by a set of market-oriented institutional reforms, strong investment, and effective adoption and application of various knowledge and technologies, especially foreign ones, through trade and Foreign Direct Investment (FDI). While enjoying tremendous success, China also faces many challenges that have to be addressed in order to sustain its long-term development. These include weak institutions, low overall educational attainment, weak indigenous innovation capacity, poor linkages between Research and Development (R&D) and industries. This paper intends to provide an insightful analysis of some strengths, weaknesses, opportunities, and challenges of China's knowledge economy in the areas of economic incentives and institutional regime, human capital, innovation system, and information infrastructure.

Hindrances, Benefits and Measurement of Knowledge Transfer in Universities: A German Perspective

-- Lisa Hubig, Andreas Jonen and Volker Lingnau

This paper has shown that knowledge transfer between university and economy can be on the one hand a very helpful way to overcome some of the actual problems of the university, and on the other hand can fecundate both university and economy. In contrast the status quo of knowledge transfer between the two are not yet tapped. This could lead to several hindrances which occur at the emotional level and due to different uncertainties.

Article Price : Rs.50

International Firm Activities and Innovation: Evidence from Knowledge Production Functions for German Firms

-- Joachim Wagner

Using a knowledge production framework and a rich set of plant level data, this study demonstrates that in Germany firms that are active in international markets as exporters or foreign direct investors do generate more new knowledge than firms which sell in the national market only. These differences are not only due to a larger firm size, or different industries, or the use of more researchers in these firms, but due to the fact that these globally engaged firms learn more from external sources too. The importance of these knowledge sources varies with the type of innovation. These results, which are broadly in line with the findings of a recent study using the UK firm level data, can help to explain the strong positive correlation between productivity and international activities of firms. Firms that are active on markets beyond the national borders generate higher levels of new knowledge that feed into higher productivity.

Article Price : Rs.50

A Scoreboard to Evaluate Cluster Competitiveness: Evidence from an Empirical Study on Emilia Romagna Region

-- Andrea Ganzaroli, Gianluca Fiscato and Luciano Pilotti

In recent years, there has been an increasing interest in the spatial dimension of economic activities. The concept of competitiveness has reached an incredible importance between academicians and practitioners. However, local competitiveness remains an elusive concept. The main objectives of this paper are two fold: first, to define the concept of local competitiveness in an ecological perspective; second, to present a scoreboard useful to evaluate cluster competitiveness. A case study on seven different clusters in Emilia Romagna is presented in order to test the scoreboard and show how it helps to understand local competitiveness and define local policies.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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Knowledge Management