Welcome to Guest !
 
       IUP Publications
              (Since 1994)
Home About IUP Journals Books Archives Publication Ethics
     
  Subscriber Services   |   Feedback   |   Subscription Form
 
 
Login:
- - - - - - - - - - - - - - - - - -- - - - - - - - - - - -
-
   
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 

The IUP Journal of Management Research


April' 06
View Demo
Focus Areas
  • Strategic Management

  • Innovation

  • Entrepreneurship

  • Marketing

     

  • HRD

  • Technology, R&D

  • Operations

  • Finance & Control

  • Governance and Ethics

Articles
   
Price(INR)
Buy
Perception of Mobile Telephony among Youth: An Exploratory Study among the Students of Manipal
Factors Influencing the Adoption of Cell Phone Services in Rural Areas
Engineering Education System: Application of System Approach and its Relevance with TQM
The Changing Face of Indian Retailing
Antecedents to Market Orientation: A Study of Textile Companies in India
Marketing of Financial Services by Commercial Banks in Kerala
Select/Remove All    

Perception of Mobile Telephony among Youth: An Exploratory Study among the Students of Manipal

-- R C Natarajan

Cell phone services in India have grown by leaps and bounds since the turn of the century. Competition is fierce and companies are adopting various practices to attract consumers and retain them. A variety of schemes and offers have been launched by cellular companies to lure the young consumers. This practice employed by the companies arouses the interest of researchers to understand the mind of the young people. This exploratory study presents the evolution of mobile telephony in India, and its perception by the students of Manipal. The economy and performance are the crucial factors in understanding the perception of the students of Manipal.

Article Price : Rs.50

Factors Influencing the Adoption of Cell Phone Services in Rural Areas

-- Abhay Jain and B S Hundal

There has been a phenomenal spurt in the growth of tele-density in the country, with the evolution of new wireless technologies; but the gap between the urban tele-density and rural tele-density has been continuously increasing (TRAI, 2004). Various policy initiatives have been taken to reduce this widening gap, which in turn, will result in tremendous potential for growth in rural areas. To make the adoption and diffusion growth possible, companies are constantly facing certain challenges in confronting the rural marketunderstanding rural consumers, taking products and services to remote rural locations, and communicating with the heterogeneous rural audience. While mobile phone usage in rural areas is rather an unexamined genre in academic literature, this explanatory study investigates the factors influencing the rural consumers' buying behavior in the mobile phone market. The data has been collected from the rural regions of Punjab, India, during July to December 2005, which includes 1357 respondents who use mobile phones.

Article Price : Rs.50

Engineering Education System: Application of System Approach and its Relevance with TQM

-- V M Mohitkar, D G Wakde and P B Nagarnaik

The system approach is primarily based on the principle of wholeness. An engineering education system consists of several interrelated and interdependent components. All these components need to be viewed aggregately. In this article, the engineering education system is analyzed by using the system approach. This approach includes components such as identification of stakeholders, input, output, processes, resources and management. The relevance of these components has been discussed with that of the philosophy of Total Quality Management (TQM). From the analysis, it can be concluded that system approach is a very important concept in building an institution, which involves everyone in the system towards continuous improvement and total stakeholder satisfaction.

Article Price : Rs.50

The Changing Face of Indian Retailing

-- Shishir Kumar

This article studies the recent trends and challenges that the Indian retailing industry may face once 100% FDI is allowed in this sector. The recent allowance of 51% FDI in single brand retail showrooms is praiseworthy, and similar initiatives will be welcomed by international players that target India as their business destination.

Article Price : Rs.50

Antecedents to Market Orientation: A Study of Textile Companies in India

-- Navdeep Aggarwal and S K Singla

The need to deliver superior value to consumers has assumed paramount importance in the present day global business environment, and more so because India has opened the textile industry for multinationals. Consequently, the textile industry has been exposed to global market forces after the phasing out of the multi-fiber agreement. Narver and Slater (1990) have emphasized that market orientation is the culture that creates the necessary behavioral value among buyers thus leading to a continuous superior performance for the business. Therefore, companies that are more oriented towards the market are better positioned. The subject of market orientation has been of interest to both researchers and practitioners, for several years: The major focus, however, is on studying what market orientation is and its impact on the organization. Very little effort has been made to study the factors that impede or promote market orientation. Much of the research has been carried out in developed countries, with data collected from a wide variety of industries. Industry-specific studies and emerging markets like India have largely remained ignored. Using a modified version of the Market Orientation (MARKOR) scale and a partial replication of the study of Jaworski and Kohli (1993), the authors bridge the research gaps by investigating the antecedents of market orientation with special reference to the Indian textile industry.

Article Price : Rs.50

Marketing of Financial Services by Commercial Banks in Kerala

-- V Raman Nair

Ever since the commencement of banking sector reforms in the early 1990s, orientation of banks has become the `business of financial services', with a much wider focus in relation to consumer and market needs, and the consequent marketing strategies. The challenges put forth by the changes in the environment have to be effectively tackled to identify consumer needs to provide valuable services through product innovation.

Article Price : Rs.50

Strong Corporate Reputation Delivers Shareholder Value... But Who Controls it?

The article talks about the importance of `corporate reputation' and the ways to enhance the shareholder's value by taking care of the issues which are concerned more with shareholders. The article addresses the Factiva Tool, "Reputation Intelligence", which may help in narrowing down the existing gap in communication between corporates and shareholders.

Search
 

  www
  IUP

Search
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Click here to upload your Article

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

more...

 
View Previous Issues
Management Research