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The IUP Journal of Management Research


July' 07
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Post-Deregulation Performance of the Cement Industry
Measuring the Efficiency of Asset Management of Private Sector Enterprises in India during the Pre- and Post-liberalization Periods: A Study on Colgate-Palmolive (India) Ltd.
Benchmarking—A Strategic Tool for Enhanced Performance: A Study of Power Sector in India
Motivation of Women Executives in Corporate Sector in India: An Empirical Study
The Revenue Model of a Football Club
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Post-Deregulation Performance of the Cement Industry

-- Jayanta Nath Mukhopadhyaya,
Malabika Roy and A Raychaudhuri

The paper evaluates the effects of deregulation on the performance and structure of the Indian cement industry. The implementation of the deregulation process is complex and varied. Therefore, the paper focuses on the impact of liberalization on the growth and structure of the cement industry, where structure is primarily being captured by concentration. The Herfindhal index and four firm concentration ratio both indicate that after liberalization concentration has been decreased indicating increased competitiveness. However, this trend was reversed later primarily due to acquisition of capacities by larger firms. A quartile-wise analysis revealed that while companies in the top two quartiles gained market share, the companies in the lower quartiles lost market share during the period under study. Chow and Cusumsq test confirms that there has been a structural break in the market share pattern for many companies. The models used to test the hypothesis extend beyond the previous research by including new datasets and by expanding the cross-section and time series dimensions of analysis.

Article Price : Rs.50

Measuring the Efficiency of Asset Management of Private Sector Enterprises in India during the Pre- and Post-liberalization Periods: A Study on Colgate-Palmolive (India) Ltd.

-- Debasish Sur, Kaushik Chakraborty and Santanu Das

The economic liberalization measures announced by the Government of India in July 1991 marked the acceleration of the trends towards deregulation. Since then, a path has been paved for foreign capitalists to access the Indian markets. As a result, an intensified competition has been observed in the marketplace. A large number of companies in the private sector, which had been operating over the years in a less competitive environment, have started facing severe competition. While many of them have been able to reorient their strategies to cope with the challenges thrown before them, a large group has failed to do so. Against this backdrop, a case study of Colgate-Palmolive (India) Ltd.—a leading Fast Moving Consumer Goods (FMCG) company in the Indian healthcare industry—for the period from 1980 to 2003-04 is presented in this paper to analyze the efficiency of its asset management. This study reveals that the company failed to adapt itself to the challenging and competitive environment by lowering efficiency of its asset management during the post-liberalization era.

Article Price : Rs.50

Benchmarking—A Strategic Tool for Enhanced Performance: A Study of Power Sector in India

-- Geetika and Neeraj Pandey

The paper deals with benchmarking, which involves a search for its genesis in the basic human instinct of comparison and judgmental reasoning. Benchmarking is a systematic comparison of processes of one organization with another, and analyzing and implementing the findings for performance improvement and withstanding competition. Three parameters of performance are identified, namely profitability, customer service and human resource satisfaction. Using these parameters, the power sector in India is studied. The power sector, which has so far remained a state monopoly, faces the eventuality of competition due to the government's privatization initiatives in this sector. This power utilities in the states are facing huge losses and are bound to be affected by the private players entering the arena. Hence, the study has its own significance. The power utility of Uttar Pradesh, UPPCL, is benchmarked against the best performing power utility in the country which is incidentally in the private sector.

Article Price : Rs.50

Motivation of Women Executives in Corporate Sector in India: An Empirical Study

-- Bhargavi V R

This paper reports the main findings of a survey conducted among 100 women executives working in Bangalore-based companies. The study investigates the slow advancement and low motivation level of women executives in the respondent companies and measures the relationship among personal factors, work and life aspects, empowerment, organizational culture, and the motivational level of women executives. The results indicate that personal factors, work, and family aspects are the areas that affect the level of motivation of women executives to the maximum extent in the respondent companies.

Article Price : Rs.50

The Revenue Model of a Football Club

-- Bireshwar Dasgupta

Football is by far the world's most popular sport with a well established fan base in over 150 countries. And with such popularity, come great riches. The modern game today is as much about flamboyance and passion on the pitch, as it is about money making in the board rooms. The top 20 football clubs in the world earned staggering revenues exceeding €3 bn in the 2004-05 season. The purpose of this paper is to analyze the revenue model of modern-day football clubs and gain insights into how top football clubs leverage their tangible and intangible assets to generate these revenues.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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