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The IUP Journal of Marketing Management

August' 05
Focus Areas
  • Marketing Strategy
  • Marketing Research and Techniques
  • Brand Management

     

  • Advertising
  • Consumer Behavior
  • Emerging and Interdisciplinary Issues
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Artificial Intelligence and Marketing: Modeling by Means of Artificial Neural Networks
Corporate Brand Salience-An Investigation
Understanding Consumers' Attitude Towards Mobile Advertising: An Empirical Study of Three Select Indian Cities
Ambush Marketing
A Study on Indian Policies and Issues in Export of Fruits
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Artificial Intelligence and Marketing: Modeling by Means of Artificial Neural Networks

-- Joaquín Sánchez-Herrera and José María Cubillo-Pinilla

The present article analyzes and explains one of the most current scientific fieldsthe modeling of phenomena by means of Artificial Intelligence or Artificial Neural Nets. In this case, a traditional demand model of great importance for business marketing decisions is developed. The model is estimated by means of Minimum Quadratic Regression techniques and Artificial Neural Nets. After presenting both the methods for the estimation, explanation and prediction of the demand, these techniques are critically analyzed and complementary research lines are proposed to support the marketing decision-making process.

Article Price : Rs.50

Corporate Brand Salience-An Investigation


-- Avinash Mulky and Rajendra Nargundkar

Brand salience is considered to be important in marketing and is usually measured in most market research studies. In the last few years, there has been an increasing interest in developing corporate brands, however, there is little empirical work in the academic literature on corporate brand salience. The study discussed in this article, has used a sample of Indian students, to empirically explore various facets of corporate brand salience. The authors have first examined the awareness of corporate brand names in terms of unaided recall. They have investigated the relationship of two sets of factors with the most salient corporate brand: Personal exposure to the company and indirect exposure through relatives, friends or media. Then, they have explored the perceptions that the sample held about the salient company in several areas including social responsibility, ethics, and competence. They have also explored students' preference for future involvement with this company in several areas ranging from product purchase and investment, to learning and final placements. They have used regression to examine the relationships between the students' perceptions about the company and their preferences. The implications of the results are also discussed.

Article Price : Rs.50

Understanding Consumers' Attitude Towards Mobile Advertising: An Empirical Study of Three Select Indian Cities


-- Vijaya Kumar Gudep

The rapid increase in the usage of mobile phones and other mobile devices by Indian consumers has created a new channel for marketing. The use of Short Messaging Service (SMS) to access customers through handheld devices is gaining popularity, making the mobile phone a new medium for one-to-one marketing. The present research investigates consumers' attitude towards mobile advertising and tests whether there is a significant difference between the attitudes of four types of consumers chosen for this study, with respect to various factors affecting mobile advertising dimensions. An instrument for measuring the attitudes towards mobile advertising is also developed. A research framework is constructed to extract relevant factors affecting consumers' attitudes towards SMS-based advertisements, relationships among attitudes, intention to view mobile advertisements, and users' actual behavior. The results of this survey indicated that the attitudes of consumers towards mobile advertising are reflected in terms of seven extracted factors derived from the analysis of the study. The results of the research also revealed that there is no significant difference between various consumers' groups (respondents) considered for the present research within the three select Indian cities with respect to mobile advertising. The results further demonstrated that there is no substantial difference between the attitudes of male and female respondents with respect to mobile advertising as well.

Article Price : Rs.50

Ambush Marketing


-- Amit Banerji and Chanakya Shankar Hazarika

Ambush marketing is a marketing strategy where a business organization tries to reap the benefits of an event without being its official sponsor. It has become an important part of the modern day marketing world. However, ambush marketing is a very controversial topic because many question the ethics involved in it. Besides this, another negative aspect of ambush marketing is that it ultimately reduces the value of sponsorships as the sponsors realize that any benefit that they receive by sponsoring the event will be reduced to a great extent because of ambush marketing. Sponsors, therefore, take recourse to various legal measures to stop ambush marketing from taking place. But it can still be successful, provided it follows some basic principles.

Article Price : Rs.50

A Study on Indian Policies and Issues in Export of Fruits


-- B Sashikala

India's wide diversity in climate and soil provides a lot of scope for growing a wide range of horticultural products. Currently, India is the second largest producer of fruits and vegetables, next to Brazil and China respectively. With the liberalization policy adopted in recent times and the General Agreement on Tariffs and Trade (propounded by WTO) accepted by many countries, new avenues and opportunities for exploitation of foreign markets have opened up, bringing in bright prospects for earning valuable foreign exchange. India, with its diverse agro-climatic conditions and low labor costs, has competitive advantage for agricultural exports such as cereals, cashew, tea, coffee, spices, fruits, vegetables and various other products. Most of the areas have well distributed rainfall, sunshine and temperature conducive to the growth of a very wide range of tropical, sub-tropical and temperate fruits and vegetables. The mountainous regions and plains are suitable for a variety of horticultural crops. The fruits and vegetables produced on these lands have a needy and attractive foreign market. With the rise in per capita income, a drastic change in the food habits has been noticed. The purpose of this study is to know the potential market abroad and how these markets can be tapped.

Article Price : Rs.50

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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