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Journals >>
Management
The IUP Journal of Entrepreneurship Development

September' 08
Articles

Sustainable Entrepreneurial Support (in Supply Chain) as Corporate Social Responsibility Initiative of Large Organizations: A Conceptual Framework

--Satyajit Majumdar and Rohit Nishant

Second and third generation Corporate Social Responsibility (CSR) integrates society and businesses. This paper views CSR from strategic and social perspectives with the help of Indian examples. Supply chain linkage by the firms through CSR initiatives can result into sustainable entrepreneurial support. The study explains two aspects of networking, i.e., sustainable support from business firms to the needy people, and enhancement of firms' supply chain efficiency which in turn benefits the customers and society. A conceptual framework is presented and propositions are made on the benefits of such alliances. Such entrepreneurial support is relevant in a developing country perspective.

© 2008 IUP . All Rights Reserved.

The Effectiveness of Women Entrepreneurship Training Program: A Case Study

--P Nagesh and M S Narasimha Murthy

This paper analyzes the effectiveness of women entrepreneurship training and education program and helps to understand the need for entrepreneurship training. It also helps to identify the strengths and weaknesses of such training programs. The comparison of the pre-established goals and the actual attainment helps to identify the improvements needed in training programs. The results of the study indicate that the state and central government training centers and nodal centers, which impart training to the entrepreneurs, are successful in meeting the requirements of only two-thirds of the respondents. The remaining one-third of the respondents felt that there was no effective delivery of contents in the training programs and the same needs to be improved. The study identifies the areas of improvement as practical exposure to the contemporary business, meeting the successful and unsuccessful entrepreneurs to understand the causes of success and failures in business. The study concludes that in addition to skill development, the entrepreneurship and management development institutes should necessarily initiate steps to motivate women entrepreneurs and to provide them with practical management inputs.

© 2008 IUP . All Rights Reserved.

Women's Enterprise Development in Eritrea Through Microfinance

--Ravinder Rena

Women play a key role in economic growth and development, yet they are still discriminated against in economic life. Eritrea has extreme poverty and more than 66% of its people live below the poverty line, because of which the number of poor households in the country is high. Many are women-headed households, whose husbands died during the conflicts or who are now serving in the National Service. Women-headed households are particularly vulnerable. The Savings and Micro Credit Program (SMCP) provides major microfinance to women entrepreneurs. A small group of men and women were interviewed to ascertain their successes and problems with microcredit and enterprise development. This paper discovers how the women benefitted from the microfinance program and got rid of their poverty. The study also analyzes various other institutions that provide microfinance to the women and other beneficiaries. The study concludes that the women entrepreneurs are considerably supported and benefitted by the microfinance program.

© 2008 IUP . All Rights Reserved.

CASE STUDY

Vijay Mallya, The Indian Business Baron: A `Bon Vivant' Entrepreneur?

--Lekha K C Ravi

The case study speaks of the Indian business baron Vijay Mallya (Mallya), multibillionaire, Chairman of the Conglomerate United Breweries Holdings (UB), often referred to as the `Branson of Bangalore'. The case study focuses on Mallya's varied interests, his flashy flamboyant style of leadership and his unorthodox style of management. Mallya's entrepreneurial style reveals sharp business acumen. Mallya reigns over a diverse portfolio of businesses—alcoholic beverages, life sciences, aviation, agriculture, chemicals, and information technology. The incredible prices paid for his prime acquisitions are also debated. Do they reflect business insight or impulsiveness? The case study concludes by assessing the long-term vision that drives this maverick entrepreneur and multifaceted personality.

© 2008 IBS Case Development Centre. All Rights Reserved.
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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